Fintech & Payments

Turning narrative into
commercial advantage.

Board level communications for fintech and payments businesses, where reputation, trust and a clear story drive growth.

Unlock Your Commercial Narrative Score →

What's earning trust. What's losing deals.

Background spanning senior communications work with some of the world's largest payment networks and card issuers, and fast-growing fintech and payments scale-ups operating across MENA, the US and LatAm.

i.

The opportunity

In fintech and payments, the businesses that win are rarely the ones with the best technology alone. They are the ones with the clearest story.

I have spent fifteen years turning complex propositions into narratives that move markets. Through board level communications strategy, sharp positioning and storytelling that builds reputation with customers, investors, partners and the media. The result is narrative working as a commercial asset, not an afterthought.

ii.

How I help

Communications strategy

Defining the story, the audiences and the plan that turns a complex proposition into a clear market position.

Board and executive counsel

Trusted advice for leadership in the moments that matter, from fundraising and growth to scrutiny and crisis.

Investor and stakeholder narrative

Building the story that gives investors, partners and regulators confidence in where the business is going.

Reputation and risk

Protecting trust and navigating the reputation sensitive situations that come with operating in a regulated market.

iii.

Define Your Commercial Narrative Edge

Fintech businesses rarely struggle because they lack functionality or expertise. They struggle when the market cannot quickly understand why the business is meaningfully different, why its claims should be believed or why a customer should act now.

Define Your Commercial Narrative Edge identifies the territory the business can credibly own and the changes most likely to strengthen clarity, trust and commercial momentum.

July engagement fee: £1,250. Delivered within five working days.

Define Your Commercial Narrative Edge → Get the fintech Commercial Narrative Score →
iv.

The Narrative Edge Sprint

Sharpen the proposition, build the messaging and bring your Commercial Narrative Edge to market.

The Commercial Narrative Edge establishes what the business should seek to own. The Narrative Edge Sprint turns that strategic direction into language the organisation can use.

Day one

Board & leadership workshop

A full day with your board and key decision makers. We align on what the business does, why it matters, where it is going and how it wins. The session surfaces the real story and builds consensus behind it.

Day two

Build the framework

I develop the full messaging framework. Your core narrative, positioning and the proof points that hold up with investors, customers, partners and the media.

Day three

Present back

We review the framework with leadership, pressure test it against your toughest audiences, and capture feedback.

The week after

Board ready document

You receive a polished narrative and messaging framework, ready to brief teams, guide communications and put to work across the business.

Sprint fees range from £3,000 for a focused, single-market narrative to £7,000+ for multi-stakeholder, multi-market engagements, driven by the number of stakeholders, markets and audiences involved.

Your exact scope and fee are confirmed in your Commercial Narrative Edge Brief. The £1,250 Commercial Narrative Edge fee is credited in full against it when commissioned within 14 days.

v.

What is your story worth?

The best fintech businesses do not win on product alone. They win because their story makes it feel inevitable.

Ten questions. Two minutes. A clearer view of where your narrative is creating commercial value, and where it is quietly costing you.

Commercial Narrative Score

Ten questions. Two minutes. One score that tells you where you stand.

Unlock Your Score →

Need someone to lead what happens next?

Matt is available for selected permanent, interim and fractional communications leadership opportunities. Defining the Commercial Narrative Edge can also be used as a focused first engagement to establish what the business needs and whether there is a strong fit.

Discuss a leadership requirement →

Ready to turn your narrative into an advantage? Let's talk.

matt@matthewpears.com